aisumate

SurveySparrow

★ 4/5 · Other

Conversational survey and experience platform for running NPS, customer feedback and employee surveys with chat-style forms and automated follow-ups.

Pros

• Competitive entry pricing at $19/mo (annual) with 14-day free trial
• offers 8 distinct pricing editions for scaling teams
• includes NPS and 360 feedback modules as add-ons

Cons

• Business tier and above require sales contact (no transparent pricing)
• extra team members $49/mo each
• pricing model lacks transparency for higher tiers
• specialized modules (CX, NPS, 360) billed separately

Cost

Free (75 responses/quarter); Basic $19/mo; Starter $39/mo; Business/Professional/Enterprise custom pricing

Verdict

Best for small to mid-market teams wanting transparent entry-level pricing for basic surveys, but requires sales contact for enterprise needs.

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