Heeya
★ 4/5 · AI
A WhatsApp Business AI chatbot setup platform for customer engagement.
Pros
- RAG-powered AI chatbot using document analysis instead of hallucination
- claims 80% reduction in support tickets
- supports web widgets, WhatsApp, and Slack
- European GDPR-compliant platform
Cons
- Limited to document-based knowledge, not ideal for complex reasoning
- French company with primarily European customer base
- free tier only allows 30 messages/month
Cost
Free (€0/mo, 30 messages/mo); Standard €19/mo (500 msgs); Premium €99/mo (2,500 msgs, 3 agents); Enterprise (custom)
Verdict
Best for European small-to-mid-sized businesses seeking knowledge-based customer support automation with GDPR compliance and transparent messaging limits.
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