IrisAgent
AI ticket deflection tool offering grounded, hallucination-free automation on top of existing helpdesks.
Pros
- Hallucination-free grounding reduces inaccurate responses
- integrates with existing helpdesks
- focused on ticket deflection reducing support volume
Cons
- Pricing not publicly available
- limited to ticket deflection use case
- no direct integration with chat or voice mentioned
Cost
A Free plan costs $0 with no card required and covers the IrisGPT chatbot, CRM connectors, automated tagging and email support; the Standard plan starts at $500 a month for teams and SMEs, with an annual option advertised as cheaper; Enterprise is quoted on request; add-ons such as Voice AI, Sales Agent, Support Analyst, AutoQA and Customer Health are priced separately by sales, and plans can be changed at any time.
Verdict
Best for support teams already using ticketing systems and prioritizing hallucination-free automation.
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