Kommo

★ 4/5 · Other

Messenger-based CRM that turns WhatsApp, Instagram and Telegram conversations into a visual sales pipeline with chatbots and automated follow-ups.

Pros

AI-powered CRM built for messenger-based sales (WhatsApp, TikTok, Instagram, Telegram, FB Messenger)
multi-channel communication in single interface
AI booking agent and task scheduling
14-day free trial

Cons

Designed specifically for messenger-based workflows, not traditional email CRM users
limited to 4 pricing tiers
SMS/voice features may not integrate beyond messenger platforms

Cost

Base $15/user/month, Advanced $25/user/month, Pro $45/user/month, Enterprise custom pricing

Verdict

Best for sales teams and customer support leveraging WhatsApp, TikTok, and Instagram for customer communication who want unified CRM without channel switching.

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