aisumate

Zoho Assist

★ 4/5 · Other

Remote support and unattended access tool that lets IT teams connect to and troubleshoot customer or employee computers from a browser.

Pros

• Remote support and unattended access with free tier
• affordable per-seat pricing
• multiple security options (Standard, Professional, Enterprise tiers)
• volume discounts available
• supports multi-platform remote access

Cons

• Pricing per user scales with team size
• Professional tier requires $15/user/month
• storage add-ons cost extra ($4 per 5GB)
• phone support requires purchasing credits

Cost

$0 (Free); $10/user/month (Standard); $15/user/month (Professional); $24/user/month (Enterprise); storage add-ons and phone credits extra

Verdict

Best for IT support teams and MSPs providing remote desktop support to clients who want affordable, integrated solution.

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