Gleap
★ 4/5 · Other
In-app bug reporting and customer feedback tool that captures annotated screenshots, session replays and console logs alongside each ticket.
Pros
- Auto-captures console logs, network logs, and 30-60s session replay with bug reports
- AI support assistant (Kai) feeds from company docs and help articles
- public roadmap with user voting and feature requests
Cons
- No free plan (14-day trial only)
- Kai AI token usage billed separately on top of subscription
- requires dedicated onboarding for AI configuration
Cost
$49/mo (Starter, annual); $299/mo (Pro, annual); Enterprise quote-based
Verdict
Best for SaaS and app teams who need automated bug capture with rich debugging data and customer feedback management in one platform.
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