Tiledesk

★ 3/5 · AI

Open-source AI agent customer service platform with LLM orchestration and RAG knowledge base support.

Pros

Open-source with full source control
LLM orchestration for flexible AI deployment
RAG knowledge base integration
self-hosted data ownership

Cons

Pricing not disclosed
open-source nature requires technical expertise
LLM integration costs not specified
smaller community compared to Chatwoot

Cost

Pro 149 EUR/month billed monthly or 124 EUR/month billed yearly, with 3 users, 20 AI agents, 5M AI tokens and 3,000 conversations a month; Business 499 EUR/month or 416 EUR/month billed yearly, with 5 users, 50 AI agents, 10M tokens and 5,000 conversations; Enterprise custom-priced with unlimited users, agents, tokens and conversations; a 14-day free trial needs no card, and non-profit open-source projects can apply for a free tier.

Verdict

Best for technical teams seeking deep LLM integration and RAG knowledge management with full source control.

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