Rezon8AI
Rezon8AI is a review and reputation management tool for small service businesses such as shops, restaurants, home services and healthcare providers. It sends customers review requests by QR code, email or SMS, steers happy customers to public review sites and routes low ratings to a chatbot and an AI action plan before they go public.
Pros
- Review requests by QR code, email and SMS
- low ratings caught and followed up before they reach public sites
- automated review replies
- dashboard of customer sentiment and recurring themes
- mobile web app for field workers
- 30-day money-back guarantee
Cons
- Monthly caps on email and SMS review requests and automated replies on every plan
- the entry plan covers 5 products or services
- no free plan is listed
Cost
Pricing unavailable
Verdict
A good fit for local and multi-location service businesses that want more public reviews and a way to handle unhappy customers privately.
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