Hiver
★ 4/5 · Chatbots/Agents
Hiver is a chatbot or AI agent platform for conversational automation, support, or multi-agent workflows.
Pros
- Free tier with shared inbox and ticketing
- AI Copilot for reply drafting and knowledge base pull-down included from Growth tier ($25/mo)
- AI Agents resolve common questions autonomously
- built for Gmail/Google Workspace integration
Cons
- Minimum 2-seat purchase ($50/mo) even for one person
- seat blocks increment by 5 (cannot purchase 3, 4, 7, 8, or 9 seats)
- HIPAA only on Elite tier ($85/user/mo)
Cost
Free (basic shared inbox); Growth $25/user/mo (min 2 seats = $50/mo); Pro $55/user/mo; Elite $85/user/mo (annual billing)
Verdict
Best for small support teams in Google Workspace needing AI-powered email triage, but forced seat minimums inflate true costs for solo users.
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