Manychat
★ 5/5 · Chatbots/Agents
Manychat is a popular Messenger and omnichannel chatbot platform for marketing and support automation.
Pros
- Omnichannel support (Instagram, Facebook, WhatsApp, SMS, email)
- tiered pricing with free tier (25 contacts)
- enterprise-grade automation
- proven platform with active updates
Cons
- Recent free tier downgrade (March 2026: 1,000 contacts reduced to 25)
- AI features and SMS are paid add-ons ($29/mo AI, $0.01-0.03 per SMS)
- contact overage fees ($0.018-0.025 per contact/month)
Cost
Free (25 active contacts, 2 channels); Essential $14/mo (250 contacts); Pro $29/mo (2,500 contacts); Business $69/mo (7,500 contacts); AI add-on ~$29/mo; SMS charges variable
Verdict
Best for omnichannel marketing teams with growing contact bases willing to manage add-on costs for AI and SMS.
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