Tidio

★ 4/5 · Chatbots/Agents

Tidio is a chatbot or AI agent platform for conversational automation, support, or multi-agent workflows.

Pros

Free plan with 50 conversations/month
AI chatbot (Lyro) with conversation-based scaling
integrates with live chat and flows for omnichannel customer communication
starter plans accessible at $29/month

Cons

Lyro AI add-on ($39-289/mo) significantly increases total cost
feature-rich but requires paying for separate modules (Flows, branding removal)
real-world monthly bills reach $150-350 quickly with AI enabled

Cost

Free; Starter $29/mo, Growth $59/mo, Plus $749/mo, Premium $2,999/mo (plus $39-289/mo for Lyro AI; annual discount ~17%)

Verdict

Best for small businesses and support teams automating conversational workflows, provided they budget for AI chat add-ons.